cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

tinyworld emails not sending yet again

mdp1234
Conversation Starter
Private Message TalkTalk
Message 5 of 5

tinyworld emails not sending again, less than a week after talktalk failed yet again. This is now beyond a joke. I have spent days being passed from pillar to post with the formal complaints lines, never getting anything resolved, always being asked the same inane questions. This needs resolving now and not leaving it over the weekend as happened last week. Someone from the senior management at talktalk needs to explain what is going on. 

0 Likes
4 REPLIES 4

Message 1 of 5

Thanks for letting us know.

 

And, no idea!

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

mdp1234
Conversation Starter
Private Message TalkTalk
Message 2 of 5

Working now - thank you - but how long until it fails again!?

0 Likes

fr8ys
Community Star
Private Message TalkTalk
Message 3 of 5

@mdp1234  it may have cleared now as another customer is reporting it's ok 

 

Could you retest please and let us know.

 

Thank you 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

Mandisa-TT
Support Team
Staff
Private Message
Message 4 of 5

Hi @mdp1234 I want to sincerely apologize for the ongoing issues you are experiencing with your Tinyworld emails and the lack of resolution from our support team. I understand how frustrating it must be to be passed around without a clear solution, especially after your previous experience with us.
 

Please know that your concerns are being taken seriously, and it has been escalated. We are committed to resolving this issue as quickly as possible and ensuring that you receive the support you need.
 

I appreciate your patience during this time, and I assure you that we are working diligently to find a resolution. We will keep you updated on our progress and will ensure that someone from our team reaches out here once there is an update.
 

Thank you for bringing this to our attention, and I apologize for any inconvenience this has caused.

 


 

0 Likes