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email support

Ask us about your TalkTalk email account and Webmail.

undelivered email messages

Vixstix
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

mx003.tt.xion.oxcs.net
Remote server returned '554 5.5.1 <mx003.tt.xion.oxcs.net #5.5.1 smtp; 550 5.5.1 Recipient rejected - OXSEU012_403 - https://postmaster-oxseu.vadesecure.com/inbound_error_codes/#_403>'

 

We are getting this error message on undelivered outgoing emails, but the recipients have received our emails. How can we fix this? obviously I don't want to just ignore it.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

2 hours ago

Message 1 of 2

Hi Vixstix, please send me a personal message with the sending and receiving mail addresses and I'll add you to the list being investigated. Please confirm that you're sending from webmail from 1 email address direct to another with no forwarding. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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