Additional Grandstream voice adapter on existing EERO FTTP 150 system

[RickyB1]

Can I add an additional Grandstream HT801 to an existing MESH network plugging into a secondary EERO 6 router currently being used as an extender on the network. I have tried adding the secondary Grandstream adapter but it is telling me it is not registered and won't work. Clearly the primary EERO router blocks access to manually configuring the adapter registration via the IP address.

Im hoping this makes sense.

[Michelle-TalkTalk]

Morning,

I'm sorry for the delay. I've been advised that we don't currently support the use of 2 grandstream adapters at the same time.

Thanks

[Michelle-TalkTalk]

Hello,

I've not forgotten your post, I'm just awaiting an update back on this but I've chased this today.

Thanks

[Michelle-TalkTalk]

Morning,

I'm not sure so I've asked our Product Team. I will post back as soon as I know more.

Thanks