Broadband

[Awboxster]

Hi, my broadband was working this morning at about 0730hrs and then I appear to have lost connection…I rebooted several times but no go. I contacted the ‘help’ desk and the automated response was there is a problem somewhere between my home and the exchange. Can you please check if that’s correct as it seems I will have to wait 2-3days for open reach to attend. ….. Regards, Adrian 

[Michelle-TalkTalk]

I'm glad to hear that 🙂 Thanks for confirming.

Michelle 🙂

[Awboxster]

All good now, thanks for asking!

Regards, Adrian 

[Michelle-TalkTalk]

Morning,

Just checking back in to see if everything has been ok over the last 48hrs?

Thanks

Michelle

[Awboxster]

No worries.

Regards, Adrian 

[Debbie-TalkTalk]

Hi @Awboxster 

Apologies for the delay.

If you do experience any further issues then please let us know.

Thanks

Debbie

[Awboxster]

Hi all, it seems it was a general broadband issue as it was causing numerous talktalk customers to lose internet……anyway it’s back on now! Thanks to all for the info.

[Awboxster]

Thanks for the reply, I will wait until tomorrow and see what happen(if anything).

[Gliwmaeden2]

Staff will respond during the day after the weekend, @Awboxster.

You can report it, if you have data, to reach Chat today.