Phone 03451 720088 [9am - 7pm] @Reedy1966.
You can't do it via the forum, and Chat would require a callback to complete the process, so it is more time efficient for you to make the call yourself.
Speak to Retentions / the Loyalty Team and just insist that you are actually cancelling. You'll need to negotiate Early Termination Charges if you have time left on your contract.
But they won't waive these unless you have given them every chance to sort out the problem first.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
