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Certain websites not loading - ERR_CONNECTION_RESET

FUNNE1K
Team Player
Private Message TalkTalk
Message 66 of 66

Suddenly loading my Golf club website returns a ERR_CONNECTION_RESET error. 

The web page is Yeovil golf club. The same error appears when trying to load Inteligentgolf.co.uk

If I use an alternate Wi-Fi network it loads OK, If I use the MS Edge VPN it loads, If I change the DNS on the router to the google DNS it loads. However when using the 79.79.79.79 Talk Talk DNS it does not.

Have been on chat for over an hour with no response and don't want to go through my router position and laptop connection etc as nothing has changed this end ?

 

 

 

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65 REPLIES 65

KeithFrench
Community Star
Private Message TalkTalk
Message 61 of 66

Hi @FUNNE1K 

 

OK, thanks for waiting. Let me escalate this to TalkTalk (you will not be able to see this process) to pass this over to their Networks team to investigate why the TalkTalk DNS servers (79.79.79.79 and 79.79.79.80) are blocking https://www.yeovilgolfclub.com

 

FAOTalkTalk - please ask your team leader to pass this over to your Networks team.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 62 of 66

Hi Keith, Thank you for taking the time to look into this.  

I am still having the same issue and a number of other members from the golf club who are on talk talk networks have a similar issue. 

the Yeovil GC website is based on the intelligent golf platform and their main website Inteligentgolf.co.uk has the same problem.

Thank you. keith

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KeithFrench
Community Star
Private Message TalkTalk
Message 63 of 66

That is difficult to predict. This is not one server, but a server farm, meaning that there are quite a few servers that can be utilised by 79.79.79.79 etc. So people in some parts of the country might be fine & others not. I am most likely in a different part of the UK to you, but if the URL is the one from a Google search:-

 

https://www.yeovilgolfclub.com

 

I can't reach it either. If no better after the weekend, let me know & I will ask TalkTalk's Networks team to investigate it for you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 64 of 66

Hi Keith, thank you for replying. Its been like this since last Friday - does it take this long to update ?

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KeithFrench
Community Star
Private Message TalkTalk
Message 65 of 66

You will probably find it will rectify itself in a day or two. Sometimes the main TalkTalk DNS servers do take a little while to update.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?