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FIbre Support

Get expert support with your Fibre connection.

Do I need a landline for Fibre 35?

Paul_Wilts
First Timer
Private Message TalkTalk

on ‎05-01-2025 10:41 AM

Message 4 of 4

Hi - I have tried and failed to find an answer to this question on the TalkTalk site and via the chatbot. I am on Fibre 35, which I'm happy with for the moment. I still have a landline which we don't use for outgoing calls and is mainly just a pain with scam calls etc. Can I get rid of it and still have working broadband? Thanks

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3 REPLIES 3

AllyM
Philosopher
Private Message TalkTalk

on ‎05-01-2025 01:07 PM

Message 1 of 4

If you don't use/need the landline phone, then the simple solution would be to just unplug it. Your broadband will still work.

 

Paul_Wilts
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎05-01-2025 10:54 AM

Message 2 of 4

Thanks - much appreciated

Gliwmaeden2
Community Star
Private Message TalkTalk

‎05-01-2025 10:48 AM - edited ‎05-01-2025 10:49 AM

Message 3 of 4

No, not it you are going to continue with Fibre to the Cabinet (copper to the house) as it's one and the same line to the house, @Paul_Wilts.

 

Only if full fibre (to the premises) is available, you can buy a data only package, but it's a new installation. It won't use your current set up from the Openreach master socket.

 

Details for installing full fibre:

 

https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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