FIbre Support

dannyw13 · ‎06-03-2025

Hi

I'm currently getting Internet Drop outs every 5 to 10 mins for a about 5 seconds each time, whilst Im on calls the call will drop for 5 seconds and Come back

This was happening on the talktalk router supplied so I purchased my own router and it's still happening, I believe it's something to do with the open reach side, I tried turning off the g fast modem for 30 mins and back on, it was on for a long while but then the next day it started happening again, could I get this checked please?

Thanks

Dan

Daniel Waller

Divsec · ‎06-03-2025

Hi @dannyw13 your post has been escalated you should hear soon. Thanks for trying the router reboot.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.