Drop outs every 5 to 10 mins

[dannyw13]

Hi

I'm currently getting Internet Drop outs every 5 to 10 mins for a about 5 seconds each time, whilst Im on calls the call will drop for 5 seconds and Come back

This was happening on the talktalk router supplied so I purchased my own router and it's still happening, I believe it's something to do with the open reach side, I tried turning off the g fast modem for 30 mins and back on, it was on for a long while but then the next day it started happening again, could I get this checked please? 

Thanks 

Dan

[dannyw13]

Hi Chris

No the line sounds clear, normal dial tone 

[Chris-TalkTalk]

Hi Dan,

Are you experiencing any problems with your telephone service, any noise on the line?

Chris

[Divsec]

Hi @dannyw13 your post has been escalated you should hear soon. Thanks for trying the router reboot.