@Annbam, staff will respond during the week.
@Eyesore70, you need to return to the message board and click start a topic as each thread is a separate issue and staff only reply to the original poster.
Both of you need to complete your community forum profile details for Talktalk staff to identify your account.
Go via your avatar; settings...complete Personal Information. SAVE CHANGES.
Gliwmaeden2, a fellow customer.
