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FIbre Support

Get expert support with your Fibre connection.

No live tv

Elizoxo
First Timer
Private Message TalkTalk
Message 3 of 3

Why after having live tv without an

arial I can no longer view BBC STV

etc

 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Elizoxo,

 

If you still need assistance can you please answer fr8ys questions

 

Thanks

Chris

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Which box do you have?

 

ITVX and All4 need a working aerial to confirm your region, but as to why iPlayer is not working I don't know.

 

Have you tried checking for updates?

 

If you try a box reset without an aerial connection you may have issues  with ITVX etc.

 

How did you set the box up initially without an aerial?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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