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FIbre Support

Get expert support with your Fibre connection.

No live tv

Elizoxo
First Timer
Private Message TalkTalk

on ‎12-01-2025 04:52 PM

Message 3 of 3

Why after having live tv without an

arial I can no longer view BBC STV

etc

 

Labels:
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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎13-01-2025 08:11 AM

Message 1 of 3

Hi Elizoxo,

 

If you still need assistance can you please answer fr8ys questions

 

Thanks

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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fr8ys
Community Star
Private Message TalkTalk

on ‎12-01-2025 05:33 PM

Message 2 of 3

Which box do you have?

 

ITVX and All4 need a working aerial to confirm your region, but as to why iPlayer is not working I don't know.

 

Have you tried checking for updates?

 

If you try a box reset without an aerial connection you may have issues  with ITVX etc.

 

How did you set the box up initially without an aerial?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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