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FIbre Support

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Internet

Linda19666
First Timer
Private Message TalkTalk
Message 3 of 3

Internet keeps going off the light on front of router is still white have to switch off and reset router this happens nearly every otherday can any body help.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Linda,

 

Can you please update your community profile to include your:

 

  • Name
  • TalkTalk Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Helpful if you could complete your community forum profile, @Linda19666 so staff will be able to identify your account. 

 

They won't be back on here before Monday now. 

 

Go via your avatar; settings; drop down menu....add your Talktalk phone number or account number in Personal Information. Scroll down to find the button to SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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