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on 10-04-2024 08:02 AM
Hi, I lost Internet early 8/4.
Checking my account there does seem to be a problem and I understand that there were problems in Southampton yesterday.
Does anyone know what the actual problem is?
on 10-04-2024 11:44 AM
That's great, thanks for letting me know. If you do need any further assistance just let us know
Chris
Chris, Community Team
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on 10-04-2024 10:45 AM
I did get notification that my hive boiler was back on line, so finger's crossed 🤞
on 10-04-2024 10:29 AM
OK thanks. I've just checked and it looks as though your router reconnected to the Internet about 15 minutes ago and still appears to be connected. If you are still experiencing problems when you get home please let us know
on 10-04-2024 09:25 AM
As of 5:30 I was. Am in Winchester at the moment.
on 10-04-2024 08:47 AM
Hi Blakey57,
Are you still experiencing loss of service?Chris
