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on 23-06-2025 03:40 PM
I currently have FTTP Fibre 900 - all working fine. We're moving soon to an area that only has FTTC. As I can't have the service I currently have - are the remaining 8 months of contract cancelled? The cost of staying with TalkTalk is way higher than other companies. I've tried calling but can't get through to anyone who can help me.
on 23-06-2025 03:54 PM
When you use the Home Move team, you either pay a moving fee and stay in contract or they give you the option of a new contract and no fee, @Murphy'sDad.
So taking the new contract option, check what the new fee would be for FTTC.
It's the Home Move team that you need to speak to on 03451 720088 or use Chat to get it in writing.