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FIbre Support

Get expert support with your Fibre connection.

My internet goes down for an hour every Sunday at 12am until 1, why is this happening?

SammyJay
First Timer
Private Message TalkTalk
Message 2 of 2

This is really frustrating.... is there a reason and a fix?.... its been happening for months and am now contemplating moving providers. Help Please!

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Check your Homesafe settings in My Account, @SammyJay, in case a default has been set for eg Homework time or whatever:

 

https://community.talktalk.co.uk/t5/Articles/HomeSafe-An-Overview/ta-p/2205260

Gliwmaeden2, a fellow customer.
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