No broadband

[Talktyke72]

I have no current broadband. All lights are green but msg comes up as no internet. Could this be checked please 

[Talktyke72]

Could we run a speed test for my line please. It's working but lagging quite a lot 

[Thabile-TT]

@Talktyke72 Thank you for confirming that your service is back, if you notice any issue again please don't hesitate to come back and let us so that we can further look into this.

[Talktyke72]

Looks like I'm back online 

[Talktyke72]

Thanks. I've rebooted the router but still the same issue 

[Thabile-TT]

@Talktyke72 Please kindly reboot your rooter for 30 seconds and let me know if the issue is resolved or not then we can take it from there if we need to run checks.

[Thabile-TT]

Hi there @Talktyke72 Sorry for this issue I will need to check your account to assist you resolve this matter.