No internet connection

[ChristoffBas]

Hi, my router shows it has good download speeds (40Mps) but it is not connecting to the internet.

Please help!

Thanks

[Thabile-TT]

Great, thank you for the confirmation. Enjoy the rest of your day. 🙂

[ChristoffBas]

Yes it is, thank you.

[Thabile-TT]

@ChristoffBas thank you for the update. Just to confirm everything is working as it should, correct? 

[ChristoffBas]

Hi, I have just rebooted the router again (did it earlier too, but nothing changed) and now the connection is back.

Thanks for replying so quickly.

[Thabile-TT]

Hi there @ChristoffBas I'm sorry to hear that you seem to be experiencing such an issue, could you please restart your router for 30 seconds and inform me whether the problem persists before we proceed with any diagnostic checks.