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FIbre Support

Get expert support with your Fibre connection.

No internet

Zuzofix
First Timer
Private Message TalkTalk

on ‎06-01-2024 11:13 PM

Message 3 of 3

Last few days I have a problem with internet connection I done everything what they advise me and still no connection 

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎08-01-2024 08:05 AM

Message 1 of 3

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎07-01-2024 09:08 AM

Message 2 of 3

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What is the exact status of the lights on the front of the router when this happens?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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