No internet

[Pte1983]

I got home yesterday and my router is blinking a amber light. Ive tried all the troubleshooting with no effect also tried contacting talk talk with no success.

[siphosethu-TT]

Hi there @Pte1983, I'll close this chat as it's a duplicate. 

[Pte1983]

I am yes.

[Philile-TT]

Are you currently at home? 

[Pte1983]

I just had a message from Talk talk saying my line is fine but my Router is still flashing amber. Its like its trying to connect but cant? Ive done the troubleshooting and even down loaded the Route this helps app which was no help at all.

[Philile-TT]

@Gliwmaeden2 is it now showing? @Pte1983 can see it? 

[Gliwmaeden2]

This reply shows in Pte1983's topic - so it should be possible to post as normal here, @Philile-TT.

Sorry, @Pte1983, there's a bit of glitching with software going on!

[Philile-TT]

@Gliwmaeden2 Okay, thank you. I seem to be having an issue.

[Pte1983]

Ok thank you will give it a try.

[fr8ys]

Staff will not be back here until Monday.

If you have full fibre they don't have access to the system to help 

Have you tried turning the Router (and ONT) off for at least 30 minutes? If not try this 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Or

If you wish to chat online, there is a link on this page together with details of opening hours


https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529