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FIbre Support

Get expert support with your Fibre connection.

Removed Shell Basic Rating Modifier

belpermiss
Newbie
Private Message TalkTalk

12 hours ago

Message 3 of 3

Hi Ive just renewed my broadband package, after being transfered from Shell a year ago when they moved us all across. The email I received said I had removed shell basic rating modifier. Can anyoune tell me what this is please because I didnt even know I had it let alone that Id removed it.

Thanks for any help you can give this novice user. Mandy. Xx

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Chris-TalkTalk

4 hours ago

Message 1 of 3

It appears to be a value added service for voice, it's been removed as part of network alignment (changing from Shell to TalkTalk) - if you need any more information you probably better speaking to the Shell migration team, they should be able to help

Chris

Chris, Community Team 

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Chris-TalkTalk
Support Team
Staff
Private Message

4 hours ago

Message 2 of 3

Hi belpermiss,

 

I don't know but I'll try to find out and get back to you


Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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