cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Router to devices download speed

Valian
Sightseer
Private Message TalkTalk
Message 3 of 3

The download speed to my router is 76 Mbps but from the router to my devices it fluctuates between 12 and 23 Mbps, why is this so poor?

(I’m on fibre 65 by the way).

0 Likes
2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

I've run a test on the line which hasn't detected a fault and the sync speed looks ok. Please can you try powering down the router for a full 30 minutes as this will reset the current session and can often increase the throughput speeds and overall performance.

 

Thanks

 

Michelle

 

0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Good afternoon,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

0 Likes