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FIbre Support

Get expert support with your Fibre connection.

Set up HomeKit

Hadii
First Timer
Private Message TalkTalk
Message 8 of 8

the “set up HomeKit” button doesn’t do anything, the first time I tapped it, it asked for HomeKit data permission via a pop up which I agreed then nothing happens even if I tap the button again. If I repeatedly tap the button couple of times it asks for the phone to be connected to same network as eero (basically connect to TalkTalk full fibre) even though I’m already connected to the same network!

 

IMG_5666.png

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7 REPLIES 7

Message 1 of 8

Will do, yh it needs to have either Apple TV or HomePod ( or an iPad set up as hub) to proceed.

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 8

OK, do keep us posted.

 

I just went to my eero app out of curiosity, even though I don't I have any HomeKit myself. When I tapped on that "Set up" button I got this:

 

IMG_0654.PNG

 

 

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Message 3 of 8

I’ve created a ticket, see what they say!

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Message 5 of 8

OK, not much more I can add really, have you checked eero support? 

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Message 6 of 8

I have an Apple TV and 3 HomePod minis and yes my iPhone is connected and HomeKit works normally it’s just I can’t seem to add eero to HomeKit! If I press the button in the eero app where it says “set up HomeKit” nothing happens!

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ferguson
Community Star
Private Message TalkTalk
Message 7 of 8

Which HomeKit devices do you have? Is the Home app on your iPad/iPhone connected up to them OK?  

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