Get expert support with your Fibre connection.
on 02-11-2024 10:04 PM
the “set up HomeKit” button doesn’t do anything, the first time I tapped it, it asked for HomeKit data permission via a pop up which I agreed then nothing happens even if I tap the button again. If I repeatedly tap the button couple of times it asks for the phone to be connected to same network as eero (basically connect to TalkTalk full fibre) even though I’m already connected to the same network!
on 02-11-2024 10:46 PM
Will do, yh it needs to have either Apple TV or HomePod ( or an iPad set up as hub) to proceed.
on 02-11-2024 10:40 PM
OK, do keep us posted.
I just went to my eero app out of curiosity, even though I don't I have any HomeKit myself. When I tapped on that "Set up" button I got this:
on 02-11-2024 10:31 PM
I’ve created a ticket, see what they say!
on 02-11-2024 10:30 PM
on 02-11-2024 10:28 PM
OK, not much more I can add really, have you checked eero support?
on 02-11-2024 10:25 PM
I have an Apple TV and 3 HomePod minis and yes my iPhone is connected and HomeKit works normally it’s just I can’t seem to add eero to HomeKit! If I press the button in the eero app where it says “set up HomeKit” nothing happens!
on 02-11-2024 10:21 PM
Which HomeKit devices do you have? Is the Home app on your iPad/iPhone connected up to them OK?