Talktalk wi-Fi hub

[Mondo2]

My old talktalk hub has failed since 22/11/24.  Have been promised a new one but have been waiting ever since, absolutely ridiculous and frustrating

[Debbie-TalkTalk]

Hi @Mondo2 

Thanks for your reply.

If you do experience any further issues then please let us know.

Debbie

[Mondo2]

It last, after two weeks of trying, all sorted now

[Michelle-TalkTalk]

Morning,

Do you still need our assistance with this?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @Mondo2 

I'm so sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then check on this router order.

Thanks

Debbie

[Gliwmaeden2]

Complete your community forum profile details for Talktalk staff to identify your account, @Mondo2.

They'll be able to check whether it's on its way.

If it's not, they can order one for you. Getting into the Christmas delivery season (& last week we had Black Friday) so delivery may be slower than usual. 

Go via your avatar; settings; drop down menu...Personal Information. Scroll down to find the button to SAVE CHANGES.