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yesterday
I have had 2 text messages purporting to be from BT saying an engineer will call tomorrow to install Full Fibre Broadband. I presume these are scams, has anyone else had them?
10 hours ago
Morning,
Did you manage to contact our Live Chat Team?
Thanks
Michelle
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Do you mean Openreach, @Joancaz?
If they are calling themselves BT, it's definitely a scam. You'd usually get much more notice than this but if in doubt, run it past Chat.
Engineer visits and upgrades do get communicated by text, but that doesn't mean this is valid.
