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FIbre Support

Get expert support with your Fibre connection.

Text messages re Full Fibre Broadband

Joancaz
First Timer
Private Message TalkTalk

on ‎09-02-2025 08:50 AM

Message 3 of 3

I have had 2 text messages purporting to be from BT saying an engineer will call tomorrow to install Full Fibre Broadband. I presume these are scams, has anyone else had them?

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎10-02-2025 07:22 AM

Message 1 of 3

Morning,

 

Did you manage to contact our Live Chat Team?

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎09-02-2025 10:47 AM

Message 2 of 3

Do you mean Openreach, @Joancaz?

 

If they are calling themselves BT, it's definitely a scam. You'd usually get much more notice than this but if in doubt, run it past Chat.

 

Engineer visits and upgrades do get communicated by text, but that doesn't mean this is valid. 

Gliwmaeden2, a fellow customer.
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