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FIbre Support

Get expert support with your Fibre connection.

Viewing Bills

PeterRolison
Conversation Starter
Private Message TalkTalk
Message 6 of 6

I cannot view any Bills. The screen stays Loading, but no further progress.   It sticks forever on this page.  Anyone know how to make it finish loading?

Peter

Peter
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5 REPLIES 5

Message 1 of 6

Thank you for the support @ferguson and @Gliwmaeden2 🙂

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Message 2 of 6

Allow pop ups, @PeterRolison.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Message 3 of 6

I then tried Microsoft Edge, instead of Firefox, and it worked!  So thank you for at least a partial solution.

Peter

PeterRolison
Conversation Starter
Private Message TalkTalk
Message 4 of 6

Thanks for replying so quickly.

I disabled AdBlock, paused Ghostery and HTTPS everywhere on the site, reloaded the Talktalk page but it still will not load.

Any other ideas?

Peter

Peter
0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

Clear cookies and cache and disable any ad blockers. Or try a different browser. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.