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FIbre Support

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What progress on fault number REP14344536

DJC1957
First Timer
Private Message TalkTalk
Message 3 of 3

What progress on fault number REP14344536

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

There won't be staff support on the forum before Tuesday, @DJC1957.

 

They will need more details of the issue, and please complete your community forum profile details for them to identify your account when they reach your thread.  You need to go via your avatar/name; settings....Personal Information. SAVE CHANGES. 

 

You can reach support via phone or Chat at the times advertised near the bottom of this information page meanwhile, @DJC1957:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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