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FIbre Support

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Wifi channel optimization

mgkyo
Chatterbox
Private Message TalkTalk

on ‎05-05-2023 05:20 PM

Message 5 of 5

Hi,


Could wifi optimisation be switched off please on my router (TalkTalk Wi-Fi Hub version SG4K100136) as the channel keeps changing and not to the best ones?

 

I asked and got this a few months back (https://community.talktalk.co.uk/t5/Fibre/Wifi-channel-optimisation/m-p/2949592) and the wifi stability did improve.  However,  after a router reset it looks like I've now lost that settings and the channels keep reverting to overcrowded ones again.


Thank you

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4 REPLIES 4

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to mgkyo

on ‎09-05-2023 06:26 AM

Message 1 of 5

Hi mgkyo

 

That's great, thanks for letting me know 🙂

 

Debbie

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mgkyo
Chatterbox
Private Message TalkTalk
In response to Debbie-TalkTalk

on ‎08-05-2023 06:44 PM

Message 2 of 5

Hi Debbie,

 

Wifi is much more stable now.  Thanks for your support.

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎08-05-2023 09:35 AM

Message 3 of 5

Hi mgkyo

 

Apologies for the delay.

 

I have switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎05-05-2023 05:56 PM

Message 4 of 5

Leave the router on, @mgkyo.

 

Staff will catch up with this after the weekend. 

Gliwmaeden2, a fellow customer.

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