Will my existing equipment work properly if I switch from copper to fibre.

[bobhossack]

I currently have   Sagecom FAST 5364 routers as main and acces point routers. I also have a telephone system. Both the broadband and telephone system are connected to an OpenReach Mk4 Master socket. My telephone system consists of a Panasonic KX-TG8561F base unit and 4 phones. I also have Talktalk Youview recordable set top TV boxes. for my TVs.

If I switch to fibre how can I ensure that everything will still work? What model of fibre router will I be provided with? My wife and I are 82 years old with health issues will I also be provided with a battery back up system as I believe the fibre broadband and VOIP telephone capability will be lost during power outages which we occasionally get in North East Scotland. I also use DLink power line connector/adapters will they still function correctly?

[bobhossack]

All my queries have been answered thankyou.

[angelique-TT]

Thanks for all the support. @bobhossack Please confirm if you still require further assistance or have all your queries been answered? 

[bobhossack]

The reason I was unsure about an eero system or booster(s) is because of the concrete wall situation I have ethernet connections via D links from main router to AP router and from routers to 3 talktalk recording TV boxes. But perhaps a booster would be beneficial for increasing wifi strength/coverage.

.

[KeithFrench]

Hi @fr8ys 

Way, way back in this thread, I already suggested boosters, but @bobhossack said that they wouldn't work for him.

[bobhossack]

I already have a second Sagem router as an access point. It is situated in the extension to the house in my office in the basement. It provides wifi  to the office and  to the floors direcly above in the extension. Would a booster be different? 

[fr8ys]

If you find it's not as good coverage (no reason why it shouldn't be really) you could consider a booster for the first floor to give an increased signal, to the 2nd floor.

I know things change on the booster front so if you need advice once installed, ask @KeithFrench for the latest view at that time.

[bobhossack]

Yes Steve I know that and I have considered it before but here have been too many constraints for me doing it like that. I do get wifi coverage to all parts of the building albeit the signal is weaker in the bdrooms which are on the top floor. That is why I was asking about the strength of the hub 3 signal. I currently have fibre65 and if I do decide on fibre I would opt for fast fibre 150 which would provide me with a hub3 and, hopefully, faster broadband speed which should help the top floor bedrooms I guess.

[fr8ys]

It should do, but there are so many variables it can't be guaranteed.

Given your description of your property, my own personal thoughts are that raising the router to the ground floor, may give better coverage as the signal would radiate up and down and probably reach the top floor better. 

As with all these things, you won't know until it's installed but then its too late to move.

Do you have a suitable socket or sockets, on the ground floor you could plug your router into temporarily just to check your wifi coverage before installation? It might give you an idea for the best place to have the new feed.

[bobhossack]

I want to thank everyone for their patient help, support and information,  and I have a final question - will the hub3 have the same wifi coverage in my house as my existing Sagecom FAST 5364 router?

[bobhossack]

I have thought of that. I have a very difficult situation - a threee storey house with a 3 storey extension separated by a double concrete wall. There are also concrete walls between my office, cinema room and utility room in tha basement. I have investigated and considered location of routers and access points carefully in the past and the present configuration with router in the basement utility room is the optimum solution.is the 

[Billx]

@bobhossack 

Digital Voice = VOIP

Bill

[ferguson]

In which case do you not have a room facing the likely incoming direction of the new fibre connection where the base unit could usefully be deployed? Installation engineers can be flexible to a degree about a suitable entry point into the property, it doesn't necessarily have to be where the master socket is now. 

[bobhossack]

Yes but we need phones in 4 locations in the house but not in the utility room where the ruter is, and, replacement will be fitted.

[ferguson]

Digital voice/VoIP are used interchangeably, they amount to the same thing. 

[ferguson]

@bobhossack 

What you are suggesting does seem an unduly complicated solution. Do the additional handsets not also indicate if there are missed calls/messages? Mine certainly do and I have a Panasonic setup also. 

[bobhossack]

Yes Keith you and BillX are corre4ct and I can sort that out myself. Thanks for your (and BILLX's) patience and information. Final question I presume with my proposed arrangement of hub 3 and my dect phone system that I would be wanting digital voice instead of VOIP is that correct?

[fr8ys]

@bobhossack you mention the feed will come into your basement. Is this a given or are you thinking this because it's where the existing feed comes in?

When an engineer comes to set up a fibre connection, because it is a totally new line, you can ask them to install it pretty much where would be best for you, subject to logistics.

For example my old copper line is overhead and came into my property via the front eves of the roof then down to the master socket in the lounge. I really wanted the new line at the rear of the property and it now comes from the pole to the eves then along the line of the gutter down the wall and round to the back, if that makes sense.

The engineer drills through the external wall and fits the ONT box inside at this point to which your router then connects.

It's worth thinking about where placement would be best for you as it's your one opportunity to reorganise your set-up to suit you.

@KeithFrench is the best person on this forum for answers relating to networking, as what he does not know or understand isn't worth knowing and TalkTalk themselves use his knowledge to their advantage.

Hope this helps, but really until you are ready to move, we can all offer an opinion but it's the Fibre Team you need to speak to when you are ready with a list of your requirements to confirm what is available to you.

[KeithFrench]

Then follow my guidance on replacing the Master socket with an extension socket, but you will have to get Openreach to remove the master socket for you. Alternatively, do as @Billx said & use a long phone cable.

[bobhossack]

Thanks again Keith and sorry for so much questiuons.

We do not want a phone in the basement utility room where the router is and where the new hub will be located. We want to keep the base unit in the kitchen so that we see messages recorded indication on the base unit when we come in. I was confusing the standard telephone connector with the RJ11 connector which I think is the one for ethernet output ports on the router. 

[Billx]

Hi, @bobhossack 

I agree with @KeithFrench 

I really don't see what the issue still is.

Even if you new router TalkTalk Wi-fi Hub 3 will be in the basement and the Panasonic base unit next to it, there shouldn't be an issue.

If you need to, maybe you can get an additional handset.

Or, run a long cable from the basement to the kitchen, and connect the Panasonic base unit there,

Also, according to what has already been said, you will not have to specify TalkTalk Wi-fi Hub 3. It will be the default offering, if you choose Full Fibre 150 VOIP.

Bill