keep losing connection and speeds half

[Stratoc1]

Hi, my speed dropped from 64 mg to under 30 Wednesday, disconnected router for 30 minutes, re connected it all was fine. I then ran a line test on Talktalk website and got a text saying please contact us, as connection was fine I didn't. Last night I got a text saying Openreach have found a problem with your line and ETA for fix is tonight. Followed by one saying it was fixed.

Next morning I noticed the wifi was missing from my phone and red light flashing on router, it reconnected at about 57 meg so I assumed that was okay.

Was fine all day, been working this morning and lost connection again, reconnected at just under 30 again? Any ideas?

I ran another test and it says they have identified a fault and there is a chat now button that doesn't do anything?

Thanks

[KeithFrench]

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What package are you on? If Fibre 65, is this Full Fibre or FTTC & copper wires to the property?
3. If you have any wired connections, are they affected in the same way as wireless ones?