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email support

Ask us about your TalkTalk email account and Webmail.

everymail team

computerman1
Popular Poster
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 4

received this . is it talktalk and do i need it. if not how do i get rid of it

TaIk.TaIk®
 
Dear valued customer,

Customers who fail to update their user credentials by February 29th, 2026, will be unavailable to utilize them. Our records indicate that your account has not been switched to the most recent version. Please use the button below for connection to our new server quickly and avoid losing your login credentials.
 
Removed for security
 
Our modified Terms of Membership and Statement will restrict you from using your account starting  February 30th, 2026. Update your email information by  removed for security 

We welcome you as an essential member.

bobg
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3 REPLIES 3

nambuso-TT
Support Team
Staff
Private Message
Message 1 of 4

Hi there @fr8ys and @Gliwmaeden2. Thank you very much for advising.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@computerman1,

 

You posted about a similar incident back in December and staff reassured you that you have no reason to have anything to do with Everymail while you are a customer of Talktalk. 

 

That thread is here:

 

https://community.talktalk.co.uk/t5/Email/possible-scam-email/td-p/3140791

 

Unfortunately, scammers are taking advantage of the issue of Everymail, or spoofing messages from Talktalk with increasing frequency. 

 

Please follow @fr8ys's advice above - I had removed the information from your other post, in December, but the lesson was not learnt: never post what could be rogue links in any thread.

Gliwmaeden2, a fellow customer.

fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

I have removed the potentially dangerous links. Iff you feel the mail is suspicious it's not a good idea to post links that others my click on and infect their devices.

 

The dear valued customer suggests it's not legitimate and I suspect if you expand your from email address it will not be a TalkTalk or Everymail one.

 

Please see here for more details if you feel it is legitimate.
https://community.talktalk.co.uk/t5/Email/Lost-access-to-your-E-mails-Please-read/m-p/3115859#M19473...
Please post back once you have actioned if you believe your emails require linking.
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).