land line not working

[telboy1951]

Had full fibre installed wednesday  and phone has stopped working

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[ferguson]

Did you order Full Fibre with VoIP? Do you have either a Hub 2, or a Digital Voice Adapter to which you can connect your handset?