cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Router HG633

Catherine66
Sightseer
Private Message TalkTalk
Message 12 of 12

I am trying to connect an UltraXtend device to my HG633 router but failing. The WPS on the router says it is enabled but because there is no WPS light on the router I cannot see if  sending out a signal when I press the button. In any event the UltaXtend device is unable to connect.

0 Likes
11 REPLIES 11

Message 2 of 12

Router has apparently arrived but I am currently on holiday and will try it out when I get back.

 

Thanks

 

Catherine

Message 3 of 12
0 Likes

Message 4 of 12
0 Likes

Message 5 of 12

Thanks

Message 6 of 12

Hi @Catherine66 

 

Thanks for updating your Community Profile.

 

I have ordered a replacement router, please allow 24-48rs for this to arrive.

 

Let us know how the connection compares with this router.

 

Debbie

0 Likes

Message 7 of 12

Hi Catherine66,

 

Here's a link to your community profile - community profile (please don't post personal information on the open community)

Thanks

Chris

0 Likes

Private Message TalkTalk

Message 8 of 12

I don't seem able to find out how I do this.

 

[personal details removed]

0 Likes

Message 9 of 12

Hi @Catherine66 

 

Thanks for your reply.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the replacement router.

0 Likes

Message 10 of 12

Yes please

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 11 of 12

Morning,

 

The HG633 is one of our older routers. Would you like us to send a replacement router to see how this compares?

 

Thanks

 

Michelle