Router HG633

[Catherine66]

I am trying to connect an UltraXtend device to my HG633 router but failing. The WPS on the router says it is enabled but because there is no WPS light on the router I cannot see if  sending out a signal when I press the button. In any event the UltaXtend device is unable to connect.

[Debbie-TalkTalk]

Hi @Catherine66 

Thanks for updating your Community Profile.

I have ordered a replacement router, please allow 24-48rs for this to arrive.

Let us know how the connection compares with this router.

Debbie

[Chris-TalkTalk]

Hi Catherine66,

Here's a link to your community profile - community profile (please don't post personal information on the open community)

Thanks

Chris

[Catherine66]

I don't seem able to find out how I do this.

[personal details removed]

[Debbie-TalkTalk]

Hi @Catherine66 

Thanks for your reply.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the replacement router.

[Catherine66]

Yes please

[Michelle-TalkTalk]

Morning,

The HG633 is one of our older routers. Would you like us to send a replacement router to see how this compares?

Thanks

Michelle