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on 24-06-2024 08:21 AM
I am trying to connect an UltraXtend device to my HG633 router but failing. The WPS on the router says it is enabled but because there is no WPS light on the router I cannot see if sending out a signal when I press the button. In any event the UltaXtend device is unable to connect.
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Thanks
Friday
Hi @Catherine66
Thanks for updating your Community Profile.
I have ordered a replacement router, please allow 24-48rs for this to arrive.
Let us know how the connection compares with this router.
Debbie
on 24-06-2024 12:24 PM
Hi Catherine66,
Here's a link to your community profile - community profile (please don't post personal information on the open community)
Thanks
Chris
Chris, Community Team
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on 24-06-2024 12:20 PM - last edited on 24-06-2024 12:23 PM by Chris-TalkTalk
I don't seem able to find out how I do this.
[personal details removed]
on 24-06-2024 11:04 AM
Hi @Catherine66
Thanks for your reply.
Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the replacement router.
on 24-06-2024 11:02 AM
Yes please
on 24-06-2024 08:25 AM
Morning,
The HG633 is one of our older routers. Would you like us to send a replacement router to see how this compares?
Thanks
Michelle