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FIbre Support

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landline still not working

Justme2
Team Player
Private Message TalkTalk

on ‎25-05-2025 03:30 PM

Message 3 of 3

My landline is still not workingI need it as my father is very ill in hospital and we need to keep in contact.Please get it fixed

Live,Love,Laugh
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2 REPLIES 2

angelique-TT
Support Team
Staff
Private Message
In response to KeithFrench

on ‎26-05-2025 08:26 AM

Message 1 of 3

Hi there Justme2. We're sorry to hear this. There are no further updates regarding this issue however our engineers are working to get this issue resolved as quickly as possible. Please check back here for updates Service Status | TalkTalk Help & Support

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎25-05-2025 04:00 PM

Message 2 of 3

I'm sorry, but all I can say is that it is still being dealt with. There was an update at 13:00 today on the Service Status Dashboard. OK, it is not much of an update, but it shows that they are still dealing with it. 

 

I will escalate this for you, as some staff will be working the bank holiday tomorrow.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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