Comparing FF150 and FF500

[GerryMac]

Hi All,

It,s coming to that time of the year again to re-new or look for something else that,s on offer. I,m interested in the TT500 as I,m currently on TT150 Data Only. My current set up has two other Eero,s (6) in different rooms, while the main one is in hall, connected to the ONT. Also have a TP Link Extender upstairs on landing.

If I were to get the FF500 would my existing eero,s still give excellent coverage around the home or do I need the up-graded versions of the Eero..ie: Eero 6 Pro.

TIA

Cheers.

[Mandisa-TT]

@GerryMac If you ever have more questions or need further assistance, don’t hesitate to reach out!

Best regards,

[KeithFrench]

Hi @GerryMac 

You are very welcome.

[nambuso-TT]

Hi there @GerryMac thank you very much for letting us know.

@KeithFrench Thank you very much for assisting:)

[GerryMac]

Hi,

Just to up-date on my present set up. Have had the Hub 3 now connected for a couple of weeks and all devices are working off it, efficiently. Speeds are around the 500mbps/70mbps, which I,m very happy about to pay for.

Over the week-end, I re-newed my cat 6 cable run which serves my PC and getting similar speeds to the above.

I want to thank @KeithFrench for taking the time to assist on All aspects on my Up-Grade, you ARE a valued member on this Community.

So heres, to another 2 years with TT.

Cheers.

[GerryMac]

Thanks yet again for this, most helpful.

Cheers.

[KeithFrench]

Hi @GerryMac 

This is just for you, if it is of interest.

I spoke yesterday about the eero algorithm for controlling the Wi-Fi parameters, which will impact the speed & how long this takes to reach the best speeds. I did not have the details to hand then, but below are the details.

The eero system is constantly optimising to maximise performance. There are 3 different time scales in which this optimises:-

Short Term – Initially, the mesh takes between fifteen seconds and a minute to calculate the best path for data to travel through the mesh backhaul network between mesh nodes (eeros) when any new request is made.

Medium Term - The mesh takes about an hour to learn what kind of interference you have around your home, and learn to tune reduce it as much as possible.

Long Term – Channel changes take between two days and a week to select the best channels to optimise the mesh. This is very disruptive to connected devices, as they will be disconnected, so it is not done too often.

[KeithFrench]

Hi @GerryMac 

I am glad I was able to help you.

[nambuso-TT]

Thank you very much for letting us know that the issue is now resolved. Let us know if you need any further help. Thank you for contacting TalkTalk. Enjoy your day.

Goodbye!👋

[GerryMac]

Hi,

Finally got all sorted by Sayyed.

First of all when thru this new App, Route This Help and followed all the instructions but at this point it didn't rectify some device connections. After several reboots and whatever Sayyed did, finally got all devices connected. Changed the SSID and Password to my liking and connected all. Now some devices are showing 2/3 bars but even some humour at this point from me didn't get him to send out an extender for testing purposes 😉

Just glad to get sorted so hopefully all will be good with my new FF500.

Must admit, great service from the technical staff and off course a few on here.

If any problems I,ll know were to come. 

Cheers

[nambuso-TT]

Thanks @ferguson 

[ferguson]

I have merged the topics here in order to avoid any confusion, or duplication of effort. 

[nambuso-TT]

I am very sorry to hear this @GerryMac looking into your account I can see that you are a future fibre customer, In order for the future fibre team to run tests for you and send new equipment if needed, please contact directly using the below number:

Contact Number: 03451720074  

Opening Hours: 

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

WEB MESSAGING - Mon-Fri: 8am-9pm; Sat: 8am-7pm; Sun: 9am-7pm

Alternatively, you can use the blow live chat link: 

https://community.talktalk.co.uk/t5/FutureFibre/bd-p/FutureFibre

[Gliwmaeden2]

Best to follow up on the original thread which staff are still replying to.

https://community.talktalk.co.uk/t5/Full-Fibre/Comparing-FF150-and-FF500/td-p/3132769#M41820

@KeithFrench may be able to help out with it there?

Closing this one to new posts, @GerryMac. The information on here is still available for reference. 

[GerryMac]

Hi nambuso

Have connected the Hub 3 and wired I,m getting the nominated speeds that comes with FF500.

However the WiFi, initally was pretty bad, infact I reverted back to the eero set-up.

As this WiFi Hub is the newest, although I have been sent the older Hub 3 model, a few devices are not connecting to the Hub. The TP Link Extender that I had upstairs does not work along side the Hub so some devices up there fail to connect.

The ethernet ports on the rear of Hub are partially covered by the stand and has hampered my wired PC connection in that the RJ connector has failed so I,ll have to get that repaired. ATM I,m using my phone to post.

Finally I was toying with canceling this order(still within the 14 days) as there is no immediate benefits but that could open up a hornets, nest in itself.

As I,ve said I,m happy with the price but is there anything that could assist in increasing WiFi signal, maybe test with an extender or the very latest version of the Hub 3.

TIA.

Cheers

[ferguson]

As @KeithFrench said, there appear to be two versions of the Hub 3 in circulation. Although Keith's seems to be the lesser-spotted breed! I had the same one as you with similar connection issues. Like you, I gave up on it in preference for my eeros.

[GerryMac]

I have the older one then cause the status light is on the front. That stand too doesn't help the connected wires either.!!

The eero matches the cabinet it sits on, I can only see the light showing 🤣🤣

[KeithFrench]

Hi @GerryMac 

On the latest one, there is no copper coloured front panel. It is solid black & does not slope like the older Hubs 1 & 2. One other way to tell them apart is the status light. It is not actually on the front panel, but underneath and reflects off the surface it is standing on. I have been told that these stocks of these older ones are to be used, before the newer ones are supplied. They both use the same firmware.

[GerryMac]

@KeithFrench It,s the Copper-coloured front plate, Fast 5359 with software version...SGEK10004A00. and has the WPS on the side.

Cheers.

[GerryMac]

No. That was the problem. I just experimented with the new Hub that they sent me for my new FF500 package, to see what way it would work. Unfortunately it didn,t 😦

Cheers.

[KeithFrench]

Were these devices detecting the WiFi signal from the new hub?