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yesterday
Well done TalkTalk, my contract is up and you send me options at a "great price"
having been a customer for years I would expect some loyalty, stupid I know, if I was a new customer I could get the same product that I'm looking at cheaper + a £50 voucher + £79 cashback..............
yesterday
We always offer advice here not to accept an offer within My Account or via an email.
The best deals are held by the retentions / loyalty / better value team and are best negotiated on the phone.
That way you can remove the addons like TV that seem to appear and get a good price for what you actually want.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#