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Contact Details to log an Full Fibre Router or Line Issue

Noddy5
First Timer
Private Message TalkTalk

on ‎13-07-2025 08:23 AM

Message 3 of 3

Can anyone provide i phone number to contact regarding a Full Fibre Broadband issue (Freedom Fibre are the provider). The internet went down yeterday afternoon and has not come back up. I dont kniw whether its a line fault or if its a router issue. Last time this happened i needed a new router 😞

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎14-07-2025 08:30 AM

Message 1 of 3

Hope you got the help when you called in. Thanks

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KeithFrench
Community Star
Private Message TalkTalk

on ‎13-07-2025 09:01 AM

Message 2 of 3

The TalkTalk support staff on this forum do not currently have access to the Full Fibre systems. Therefore, you will need to contact the Full Fibre Helpdesk on: 0345 172 0074.

Their opening hours are Monday-Friday 08:00 to 19:00, Saturday 09:00 to 18:00, Sunday: Closed.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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