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Fibre not working amber light ?

Kevmace
Sightseer
Private Message TalkTalk

8 hours ago

Message 4 of 4

No Internet tried turning it of and waiting still not working 

K mason
Labels:
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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to Kevmace

7 hours ago

Message 1 of 4

Hi Kev,

 

Thank you. I've raised this over to our Faults Escalation Team now and I will post back as soon as I receive an update. It's possible that the team may also contact you directly.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Kevmace
Sightseer
Private Message TalkTalk

7 hours ago

Message 2 of 4

Done this now

K mason
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Michelle-TalkTalk
Support Team
Staff
Private Message

7 hours ago

Message 3 of 4

Hi Kev,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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