I am absolutely exhausted with TalkTalks's customer service. With an original GoLive date of October, it's nearly January and I still have no Internet.
Issue is obtaining Full Fibre in a block of flats - some minor cable work apparently needs to be done. But TalkTalk continually fail to provide any updates, I have to stay on LiveChat or the phone forever to try and get an answer, and even then I'm told to check back in X days. There is no proactive communication whatsoever. Even upon raising a complaint and being told a complaints manager would contact me I hear nothing.
Genuinely the worst experience. Can anyone please update me on what an earth is happening/if I will ever get connected?
