Do you have a wired (Ethernet) device, maybe a laptop, that you can connect to the ONT box in place of your router & do a speed test from there? If so, what speeds do you get?
Which router do you have & how are your devices connecting to it when you get the slow speeds, via wireless, wired or a mixture of the two? Are wired connections, if you have any, better than wireless ones?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
