cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Fire-stop materials used for Full Fibre installation

fdt27
First Timer
Private Message TalkTalk
Message 3 of 3

A Full Fibre connection has already been installed up to the exterior of my apartment within the building. However, the building agent requires details or a data sheet on the fire-stopping materials used in the installation before granting consent to extend the connection into my flat. Does anyone have this information?

0 Likes
2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi fdt27,

 

Yes, as Keith has said, I think you would need to contact the installer. It seems a strange request though, I've never heard anyone ask this before.


Chris

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

I think you would have to ask the installer from Openreach, CityFibre, etc or go to their websites. We wouldn't have that sort of information.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.
0 Likes