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Full Fibre query

PaulN3
Newbie
Private Message TalkTalk

5 hours ago

Message 2 of 2

I have had full fibre broadband installed recently. I have connected the phone link from the Open Reach box to the back of the router as advised. I have received some calls on my landline but have been told by some callers that my landline is unavailable and they cannot call me. 

How can I fix this?

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

4 hours ago

Message 1 of 2

You could try turning your ONT box and router off for 30 minutes to see if things improve.

 

Otherwise, Unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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