cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Full Fibre with Digital Voice

NebulaUK_
Newbie
Private Message TalkTalk
Message 4 of 4

Why can I still not get digital voice with full fibre after all this time I think this to be extremely important since the copper line switch off will be soon. It is also taking the mikey as I am out of contract paying extreme prices waiting for this to happen.

0 Likes
3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 4

@NebulaUK_, you might as well take out a new contract for your current package  - Talktalk should let you know when Full Fibre is available anyway and you can upgrade at that stage.

 

If full fibre is available already in your area,  Talktalk may not yet have a deal with City Fibre / Openreach there yet as there tends to be one dominating company when the infrastructure is first installed and it takes a while to roll out with other ISPs.

Gliwmaeden2, a fellow customer.
0 Likes

Divsec
Community Star
Private Message TalkTalk
Message 2 of 4

Hi @NebulaUK_ as Talktalk only used networks provided by other companies you might be better of questioning Ofcom about why your area currently has no fibre. Whilst there is no viable alternative to fibre in your location copper will persist.

I don't work here and all my opinions are my own.
0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Good morning,

 

Do you currently have Full Fibre at the moment? It would be worth speaking to our Loyalty Team directly to see if they are able to add this for you.

 

Thanks

 

Michelle

 

0 Likes