Full fibre

[Dazzler1976]

I have a question. I am upgrading from fibre 150 data only and copper phone line to full fibre 500 voip.   I am currently  using Eero 6 but told nit compatible with fibre 500 and I will be sent a WIFI Hub 3  postage at my cost.......

Googling has mixed reviews as always. Is the wifi Hub 3 bettwr to use or should yhis upgrade be given eero routers of a higher model I.e. 6 Pro or something?   And is the Hub 3 going to give me a good reliable connection  upstairs and extension back of house?

[KeithFrench]

Hi @Billx 

If you look at my post #61, that is what I suggested, along with a 266 if needed. The eero situation is a temporary measure whilst the OP @Dazzler1976 decides if he needs to buy a 266 or not.

[Billx]

@Dazzler1976 

Re your measage  on ‎2026-06-14, 10:17 PM  Message No 59

They are probably right.

It is possible that TalkTalk are no longer updating Eeros any more,

and as your Package is a 500 Mps package and your current Eeros are plain Eeros, and not Eero Pros,

then your plain Eeros will not be up to it, in any case.

And that's why you should connect via TalkTalk Wifi Hub 3.

[Dazzler1976]

Much appreciated 🙏🏻 I will let you know when I get time to Try out.

Thank  you for your valuable time too 👍

[KeithFrench]

Yes, pin reset.

There is no admin password on the eero, security is via the eero app logged into your Amazon or eero account.

Forget bridge mode. What you are doing is with the Hub 3 connected direct to the ONT, which will give you the digital voice. The LAN Ethernet ports, by default, are on a different IP network from the eero. Connect one Ethernet port of the gateway eero to one of the LAN ports on the Hub 3. This will force that eero port into WAN mode & the eero will think it is directly connected to the ONT.

The eero will work, although this has created a Double NAT environment, not a problem unless you want to use port forwarding, but even then, it is easy to sort. Now the extender eero will connect to the gateway eero as it always has.

NB with FF500 (and 900), you may find that the wireless backhaul (mesh connection between the two eeros) is a bit too slow to give full speed to devices connected to the extender eero. If that is the case, then it will always be better to use a Cat 6 minimum Ethernet cable to connect the two eeros together.

[Dazzler1976]

By factory default you mean the pin reset at back if hub3?

So does that  mean I don't need to put the eero into a bridge mode? Just plug into a lan cable socket?

When I set the eero up again I can't remember does it ask for a password to login if so is it the current 1  for hub 3 or the old password  on the eero I used to use? Sorry I'm not a techy person lol.

I have to go into work jow and on standby + partner using  Internet  for work but will certainly  give it ago

Thank you

[KeithFrench]

Another possibility is the reverse of something I suggested before. Connect the Hub 3 to the ONT and probably disable its WiFi. There is a bug here that the only way to correctly get the WiFi back again is by a factory reset; enabling them in the GUI is unreliable at best. Then connect the gateway eero to a LAN port on the Hub 3. This should fool the eero into thinking that the Hub 3 is, in fact, its WAN link to the ONT. Then site the other eero wherever. Oh and get them all away from that TV!

[Dazzler1976]

Well they just said we don't offer eero any more and only send out hub 3.  

Still tempted to try hub 3  to an eero and eero ext in back if house to see first maybe........ then if not better then fast 266

[KeithFrench]

If they are insisting that you must use the Hub 3....that way there is no question, your digital voice will work. I have thoroughly tested the 266 back with the Hub 1 prior to product launch & then through to the hub 2 & now hub 3 & it does work very well. Watch they don't try & sell you it for £8 per month, though, you most likely only want the one, not total home WiFi. It will give you a WiFi 6 capable mesh.

[Dazzler1976]

Rather than trying hub to eero?

[KeithFrench]

Strange, mine updated only the other week!

I think your best bet then is going to be buying one Sagemcom FAST266 WiFi Booster for £30 (unless they have gone up. I have extensively tested the Hub 3 & 266 and they are very good together.

[KeithFrench]

Which is why I suggested using the Hub 3 connected via its WAN port to the eeros LAN port. The Hub 3 generally is fine, but often you need the FAST266 WiFi Booster to form a mesh network with the Hub 3, rather like the eeros. There are some bugs with them, but generally they are very good. It might be worthwhile @Dazzler1976, you speak to the Better Value Team (old Legacy Dept), and purchase a 266 booster outright for a one-off price of about £30. Please call them on:  0345 1725157. 

Opening hours:-
Monday to Friday 09:00 to 19:00
Saturday 09:00 to 18:00
Sunday Closed

[Dazzler1976]

I wish they all spoke with aame mentality.  I get different  answers from all of them..  if they sent out an adapter  for voip j would have used the eeros already set up.  But everything is always we don't do them now and if dis would want to charge me too

[Dazzler1976]

There words use was I can't use the eero as there nit updating anymore also they won't be able to operate at the speed on 500 and ghey only send out WiFi hub3 now.

[KeithFrench]

The 5GHz band shou;d always be preferable to the 2.4GHz band. I know that the Hub 3 is the standard router now, but my eeros are perfect on FF150 & @ferguson will agree that his eero Pro 6s are fine on FF900.

[ferguson]

I suggested using the eeros, but obviously they won't work with the VoIP service. 

[Dazzler1976]

Previously on the fibre 150 we had main eero and 1 eero extender rear of house. Had not many issues with lagging as kids would have told me.

Since fibre 500 voip going onto wifi hub 3  they say signal worse upstairs in bedroom extra lagging and rear of house also lagging games freeze. Never was case before. Google said he maybe connecting to 2.4ghz but needs 5ghz for better gaming. TT just gave me run around which is why I'm here.

[KeithFrench]

I agree @ferguson, which is why I was trying to stick to the one area of @Dazzler1976's problems. It now seems he is being told that his eeros won't work with FF, what absolute rubbish. Are they saying that you & I don't have Full Fibre then? Is that why our eeros work so well?

[ferguson]

Hey @KeithFrench I get that. But there seems to be more to it than that. 

[KeithFrench]

My thoughts @ferguson are in respect to @Dazzler1976 saying that the WiFi reception is poor.

[Dazzler1976]

Thanks.

My partner wanted to keep the landline just in case.  Unfortunately  I don't have the adapter to connect to a landline phone so j have to use the green voip on the hub 3.....  I was told by them so many times wero won't work and j have to use the hub3.  They never offered  to send out any adapters for the phone as its already  built in. 🙈