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Full fibre

Dazzler1976
Conversation Starter
Private Message TalkTalk
Message 80 of 80

I have a question. I am upgrading from fibre 150 data only and copper phone line to full fibre 500 voip.   I am currently  using Eero 6 but told nit compatible with fibre 500 and I will be sent a WIFI Hub 3  postage at my cost.......

Googling has mixed reviews as always. Is the wifi Hub 3 bettwr to use or should yhis upgrade be given eero routers of a higher model I.e. 6 Pro or something?   And is the Hub 3 going to give me a good reliable connection  upstairs and extension back of house?

 

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79 REPLIES 79

Message 1 of 80

Yes totally  understand was just a question 👍👍 thank you  though.

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 80

Some one mentioned paying £40 in a relatively recent thread, @Dazzler1976, so they may be charging more now.

 

Worth it as a one-off. You don't want to be messing around with second hand stuff from eBay.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 80

For £30, you can buy a genuine one from the TT Better Value Team. Please call:  0345 1725157. 

Opening hours:-
Monday to Friday 09:00 to 19:00
Saturday 09:00 to 18:00
Sunday Closed

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.

Message 4 of 80

Gotcha I understand.  So use my switch box into the eero if j want tk see the connection 👍

Also do you know the FAST 266 if they were purchased 2nd hand off ebay would they work?  Or are they logged to who had them before as cust curious.

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 80

Yes, but there will be no connection between those & devices connected to the eeros.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.

Message 6 of 80

Totally understood 👌 

But just to clarify can I still use the other yellow lan ports as normal on the hub 3?

App all your help

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KeithFrench
Community Star
Private Message TalkTalk
Message 7 of 80

Hi @Dazzler1976 

 

All I know about Hive Hubs is that they can be a problem to get working.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.

Message 8 of 80

Hi @KeithFrench  it's been a complete rush today with child care then been out  for work but I did try as suggested 

ONT - Hub3 disabled wifi

Eero Gateway plugged into Yellow Lan socket of Hub 3

Setup account  again on Amazon  and all.paired up No problem.

Just a question as before the eero was connected to ONT  then in 2nd plug went to a Netgear switch box as it fed my hive hub and you view box etc.

My hive hub is now showing offline. Can it still  be plugged into the Hub 3 yellow lan as the eero Gateway or do I need to use my Netgear switch box off the eero Gateway? 

Sorry hope that makes some sense 🙈.

My son said its still bit lagging but maybe better 🙈 again I told him give it a chance  as at present I have know where to put the routers  or extra long cat leads to use. But I do take your point seriously about location!

Regards 

 

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Dazzler1976
Conversation Starter
Private Message TalkTalk
Message 9 of 80

Always possible but frustrating  when it's sold as upgrade for a faster more reliable Internet yes you may have to pay out for wifi boosters on top of the nkn faster upgrade.

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KeithFrench
Community Star
Private Message TalkTalk
Message 10 of 80

Hi @Billx 

 

If you look at my post #61, that is what I suggested, along with a 266 if needed. The eero situation is a temporary measure whilst the OP @Dazzler1976 decides if he needs to buy a 266 or not.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.

Message 11 of 80

@Dazzler1976 

Re your measage  on ‎2026-06-14, 10:17 PM  Message No 59

They are probably right.

It is possible that TalkTalk are no longer updating Eeros any more,

and as your Package is a 500 Mps package and your current Eeros are plain Eeros, and not Eero Pros,

then your plain Eeros will not be up to it, in any case.

And that's why you should connect via TalkTalk Wifi Hub 3.

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Message 12 of 80

Much appreciated 🙏🏻 I will let you know when I get time to Try out.

Thank  you for your valuable time too 👍

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KeithFrench
Community Star
Private Message TalkTalk
Message 13 of 80

Yes, pin reset.

 

There is no admin password on the eero, security is via the eero app logged into your Amazon or eero account.

 

Forget bridge mode. What you are doing is with the Hub 3 connected direct to the ONT, which will give you the digital voice. The LAN Ethernet ports, by default, are on a different IP network from the eero. Connect one Ethernet port of the gateway eero to one of the LAN ports on the Hub 3. This will force that eero port into WAN mode & the eero will think it is directly connected to the ONT.

 

The eero will work, although this has created a Double NAT environment, not a problem unless you want to use port forwarding, but even then, it is easy to sort. Now the extender eero will connect to the gateway eero as it always has.

 

NB with FF500 (and 900), you may find that the wireless backhaul (mesh connection between the two eeros) is a bit too slow to give full speed to devices connected to the extender eero. If that is the case, then it will always be better to use a Cat 6 minimum Ethernet cable to connect the two eeros together.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.

Message 14 of 80

By factory default you mean the pin reset at back if hub3?

So does that  mean I don't need to put the eero into a bridge mode? Just plug into a lan cable socket?

 

When I set the eero up again I can't remember does it ask for a password to login if so is it the current 1  for hub 3 or the old password  on the eero I used to use? Sorry I'm not a techy person lol.

I have to go into work jow and on standby + partner using  Internet  for work but will certainly  give it ago

Thank you

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KeithFrench
Community Star
Private Message TalkTalk
Message 15 of 80

Another possibility is the reverse of something I suggested before. Connect the Hub 3 to the ONT and probably disable its WiFi. There is a bug here that the only way to correctly get the WiFi back again is by a factory reset; enabling them in the GUI is unreliable at best. Then connect the gateway eero to a LAN port on the Hub 3. This should fool the eero into thinking that the Hub 3 is, in fact, its WAN link to the ONT. Then site the other eero wherever. Oh and get them all away from that TV!

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.
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Message 16 of 80

Well they just said we don't offer eero any more and only send out hub 3.  

Still tempted to try hub 3  to an eero and eero ext in back if house to see first maybe........ then if not better then fast 266

KeithFrench
Community Star
Private Message TalkTalk
Message 17 of 80

If they are insisting that you must use the Hub 3....that way there is no question, your digital voice will work. I have thoroughly tested the 266 back with the Hub 1 prior to product launch & then through to the hub 2 & now hub 3 & it does work very well. Watch they don't try & sell you it for £8 per month, though, you most likely only want the one, not total home WiFi. It will give you a WiFi 6 capable mesh.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.
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Message 18 of 80

Rather than trying hub to eero?

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KeithFrench
Community Star
Private Message TalkTalk
Message 19 of 80

Strange, mine updated only the other week!

 

I think your best bet then is going to be buying one Sagemcom FAST266 WiFi Booster for £30 (unless they have gone up. I have extensively tested the Hub 3 & 266 and they are very good together.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.

KeithFrench
Community Star
Private Message TalkTalk
Message 20 of 80

Which is why I suggested using the Hub 3 connected via its WAN port to the eeros LAN port. The Hub 3 generally is fine, but often you need the FAST266 WiFi Booster to form a mesh network with the Hub 3, rather like the eeros. There are some bugs with them, but generally they are very good. It might be worthwhile @Dazzler1976, you speak to the Better Value Team (old Legacy Dept), and purchase a 266 booster outright for a one-off price of about £30. Please call them on:  0345 1725157. 

Opening hours:-
Monday to Friday 09:00 to 19:00
Saturday 09:00 to 18:00
Sunday Closed

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support. NB. Online Chat is now available after logging into MyAccount.