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Help with billing

LJB43
First Timer
Private Message TalkTalk
Message 4 of 4

I have been sent a letter informing me that I could save by switching to matching Fibre 35 plan.  At the moment I am paying for home weekly telephone access, plus cost of overseas calls.  Will the add-ons be the same on the new package?

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3 REPLIES 3

Message 1 of 4

Thanks for advising @Gliwmaeden2 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

Check the expiry date of your current add ons, @LJB43., if you are on a special deal for them.

 

You are best calling 03451 720088 to speak to the Loyalty  / Retentions  / Better Value team or use Chat to follow up as they give better deals, generally, than anything offered elsewhere. 

 

Forum staff cannot fix up a deal for you.

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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nambuso-TT
Support Team
Staff
Private Message
Message 3 of 4

Hi there @LJB43That is correct, if you want to remain with the add-ons you currently have that's okay the only thing that'll change is your package. Unless there are other add-ons you would like to add/remove then you can ask the advisor that'll be assisting you to remove them for you.

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