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on 23-07-2023 04:03 PM
My Broadband was coming to and end and I received an email with the following
The second option available for you is to move onto a new, matching Fibre 65 contract for £26.00 per month for another 24 months, average download speeds of 67Mb/s. Click her to order now." |
Talk Talk then sneakily added their TV package to my subscription without informing me.
How do I cancel it? I've logged into my account and I can only see it under add-ons, but no option to cancel.
This is scummy and scammy practice and had I not locked myself into a 24 month contract with them I would switch to another provider immediately.
This is preying on people who don't pay attention to charges and should be beneath a company like TalkTalk.
on 23-07-2023 04:37 PM
Thank you Gliwmaeden2! I'll give them a ring tomorrow
on 23-07-2023 04:30 PM
Phone 03451 720088 Monday to Saturday (opens 9am), @erikroro.
You can't remove it yourself. As you have to phone up to get rid of it, it's best to avoid renewing online altogether and doing any future renewals using Chat / phone.