So after spending over an hour on chat i decided to upgrade to the 500 voip service from the 150 service. everything went smoothly to start i agreed the monthly cost which was more than the cost for new customers, but went with it ! I read the advert on your website for the 500 service which says a new eero 6 + accomodating a 1gb speed. i currently am using the eero 6 which im lead to believe is 500 mbps over wifi. when i asked abouth the new eero 6+ the lady said i was only allowed a new hub 3 which is absolutely useless for me as everything in my home is set up for the eeros. So from my 150 contract i had a eero 6 and a spare eero 6 that the good people in support sent me to help me connect with security devices the service has been flawless over the lasst 12 months ?
so my question is ! am i not allowed a few eero 6 + instead of the hub 3
whilst i may be reading this wrong i thought it best to ask you guys whether 1 > a normal eero will work on the 500 voip service and if not can they be replaced? 2> i would preffer to send the hub back to you guys as it wouldnt serve any purpose. Any info would be great to give me an idea of options? thank you for your time
